Greeting customers promptly and warmly

Taking orders accurately

Handling complaints professionally

Upselling and suggestive selling

Speed of service

Bagel preparation and toasting

Sandwich assembly and presentation

Coffee preparation (espresso, filter)

Pastry handling and display

Food safety and hygiene practices

Opening/closing procedures

Cash handling and POS operation

Inventory awareness

Cleaning and sanitation

Equipment operation and care

Cooperation with team members

Willingness to learn

Following instructions

Punctuality and reliability

Professional appearance and demeanor